FAQ's
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Frequently Asked Questions
Yes, installation service is available with all new machine purchases. We will provide the user manual and videos to support with the installation, troubleshooting, operation and maintenance of the machine.
Yes, all our machines are covered with 1 year warranty, all machine parts can be replaced for free within 1 year if break down. We also offer lifetime after sale service to keep your machine in operational condition.
We offer around-the-clock after-sale service. Our engineers are available to service your machinery constantly. service charge may apply, including local tax.
Free consultation service before, during, and after sales which includes free project planning and design services and commissioning of equipment until everything is functional. Free training of equipment maintenance and operating procedure are also provided to prepare your workers to handle the machines.
- What type of packing machine you need
- Product’s size or bag size (Length*height*width)
- End product type, packing material, photos (if available) and other additional information.
When you are ready to go ahead with the purchase, we will arrange a site visit with our sales and technical expert to discuss further and finalize the deal.
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